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Returns/Exchanges

 
All returns should be sent to:

Attn: Returns Department

Micargi Bicycles/CO Daystar Powersports LLC

1587 Chico Ave.

South El Monte, CA 91733
 
 
 
An iselectricbikecenter.com Return Form must accompany all returns:  
 
Please print out Return Merchandise Form, fill out thoroughly and include in box with item(s) being returned so we can process your return as efficient as possible.
 

 
 
PLEASE READ ALL INFORMATION BELOW CAREFULLY PRIOR TO RETURNING MERCHANDISE
 

Products can only be returned within seven days of receiving them, after seven days no product is eligible for return. Customers are responsible for paying the return shipping cost for any item(s) they wish to return. The customer can choose the shipping carrier to mail back their return unless they would like iselectricbikecenter,com to schedule a pick-up of their items to be returned. There is an $8.00 fee in addition to the return shipping cost if the customer would like iselectricbikecenter,com to schedule a pick-up of the return. (Please email Returns@iselectricbikecenter,com  if you would like us to schedule a pick-up of your return.) We are not liable for merchandise that does not reach our return department. Every return must include your Order ID or Order Number, Last Name, Item Being Return, and the Reason for the Return. When we receive the items, the customer will be credited the original cost of the item plus any tax. The original shipping cost for the order will not be refunded. Returns are also subject to additional fees, please see below for more information. We will notify you via e-mail of your exchange status once we have received and processed the item to be returned.

 
 
Bicycle Returns:
 

For all bicycle returns the customer is responsible for all costs associated with the return of the bicycle, including packaging and shipping costs. All unopened bicycle returns that are sent back to us and received in mint condition will not be subject to any fees. However, any unopened bicycle that is returned and is damaged will be subject to a 15% restocking fee. The customer will be credited the price they paid for the bicycle(s) minus the 15% referenced above. For all opened bicycle return(s) that have been assembled and then disassembled and repacked, the customer is responsible for the return shipping plus any packaging materials that may be necessary to repack the bike. In addition, the returned bicycle(s) will be subject to a 25% restocking fee. Customer will be credited the price they paid for the bicycle(s) minus the 25% referenced above.

 
 
Parts & Accessory Returns:

 
For all parts or accessory returns the customer is responsible for all costs associated with the return of the part or accessory , including packaging and shipping costs. Any unopened accessories being returned will not be subject to any restocking fees. Any accessories being returned in which the package has been opened will be subject to a 10% restocking fee. Customer will be credited the price they paid for the accessory(ies) minus the 10% referenced above.

 
 
Exchanges:
 

We process our exchanges as new orders. In order to make an exchange, follow the steps of returning an item. Once we receive the item and credit your account accordingly, simply place a new order online or by phone, for the item you wanted to exchange for.

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The security of your personal information is very important to iselectricbikecenter,com and we do respect it. iselectricbikecenter,com is the sole owner of the information collected on this site and we never sell, rent or share your personal information to any third parties under any circumstances. Across our business, around the world, we will only collect, store and use your personal information for defined purposes and to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. All information collected and kept will remain confidential.

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Information we may request includes your name, e-mail address, phone number, shipping & billing address, credit card details, customer preference information as well as other similar personal information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order or credit card transaction, this contact information may be used to contact the buyer or to get approval from the merchant bank.

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iselectricbikecenter,com provides a product-rating feature that allows customers to rate the quality of the product. Our review system also allows customers to leave written comments to further elaborate their experiences with the product. All ratings and review comments are pre-screened by a moderator before posting to the site. The moderator may choose to disregard or eliminate comments that do not meet the guidelines. Guidelines include that all comments are truthful and non-offensive. Guidelines do not permit the posting of personal information or information for the purpose of personal gain. All posted rating information and review comments are viewable to all customers browsing our site.


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Firmstrong and Micargi make a great selection of men's bikes. Single Speed Cruisers are great for ease of riding and maintenance. No shifting, easy braking, and low cost comfort. Multi-Speed Beach Cruisers are the same bikes but built to endure the longer ride or hilly terrain. They make a good commuter bike.

Our selection of high quality Mountain Bikes has been narrowed down to get you the best performance for your money. You get quality at an affordable price whether looking for a front suspension or full suspension model. Mountain bikes are great all terrain bikes. They excel in hilly areas and on rough surfaces. Don't have a perfectly manicured bike path to ride on? Try a mountain bike for extra stability. We also offer a wide selection of sturdy, and stable riding beach cruisers. Both styles of bike are excellent for many riding conditions.

 
 
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PRODUCT DESCRIPTIONS: 
By shopping on this website you agree to the terms that you understand some units may have slight variations with color and options. Due to the high rotation of volume we process and Mfg standards, some products may have slight upgrades or changes that we are unaware of. By shopping online you assume the responsibility for this. If your model arrives with a different color accessory, we will attempt to resolve this for you however the final word will be from the MFG directly. We appreciate your wholesale shopping business and ask you to consider this information before placing an order.