#
County Cruisers
 
Micargi Beach Cruisers : Micargi Rover Beach : MIcargi Tahiti Cruiser : Micargi Touch Bike : Micargi Pantera for Sale : Micargi Stretched Mustang Bike Online
Micargi Bicycle Beach Cruisers : Tahiti Beach Bike : Touch Cruiser Bike Sale : Womens Bikes for Sale : Kids Beach Cruisers on Sale : FREE SHIPPING
Reviews and Testimonials for County Cruisers Online Bicycle Store - Buy Beach Cruisers for Kids and Adults
countycruisers.com Contact Information for Beach Cruisers Bicycles : Reviews
Beach Cruisers Sales : Size Chart : Buy Beach Cruiser Online : Bikes for Sale : Free Shipping
Beach Cruiser Bike History : Beach Bike Style : Buy a Beach Cruiser Online USA Shipping
FAQ : Beach Cruiser Common Questions : County Cruisers Information
Site Map
Beach Cruiser : Bike Shop Store : Sale on Beach Bikes Online : Free Delivery in USA
Warranty Claim
ePunkOnline Reviews - Damage Claims - Beach  Cruisers Department
Beach Cruisers Bike Assembly Instructions : Parts Service Department : Bicycle Sale Online
Service Department for Mens, Womens and Kids Beach Cruisers
Beach Bikes for Sale : Beach Cruisers on Sale : Buy Beach Bikes Cheap : Beach Cruiser Specials
Beach Cruiser Discounts for Sale : Cheap Beach Cruiser Bike Sale : Shipping Specials on Beach Bikes
Beach Bikes, Beach Cruisers, Cruiser Bicycles, Discount Bikes Free USA Shipping
Choosing your Beach Cruiser
Best Price Beach Cruiser : Bicycle Bikes for Sale : Lifestyle and Histrory : USA Shipping
Dealer Opportunity
Sales Inquiry on Beach Cruisers, Bicycles for Sale, Kids Bikes Online for Sale - Free Shipping
Buying Beach Cruiser Discussion | Bicycle Forum | Bike Blog Online : Beach Cruisers : Beach Cruiser Bicycle And Bike :
Buy Beach Cruiser Bikes Online For Sale : Mountain Bikes for Sale : For Less
Free Trial
Beach Cruisers | Beach Bikes | BeachCruiser Cheap | Mens Beach Cruiser Sale | Womens Beach Cruiser Online | Wholesale Beach Bike Sale
 


 Search 
 
 
 

 

 

 Damage Claims 

Please submit all damage claims, please read the public agreement and complete the form below:

 

Please write a description of the problem and attach digital images of the damage.  Images or a video portraying the problem must accompany all damage claims.  We cannot process any damage claim without an image or video portraying the damage or problem.  All damage claims are handled via email and must be submitted in writing.  Do not send any items back without first receiving prior consent from an ePunkOnline.com employee.  Before submitting a damage claim please read the below information carefully and first assess whether your shipment is worthy of a damage claims submission.

 

 

Damage Claims (from shipping)

 

ePunkOnline.com is not responsible for damage caused in the shipping process.  We will not offer credits because of minor scratches, dents, or other minor aesthetic blemishes caused during shipping.  These types of things fall under our Allowable Damage policy, please see more about this below.  If customers would like a replacement part or bicycle because of scratches, dents or other minor damages caused during the shipping process, purchasers will be responsible for the product replacement cost and shipping costs associated with damaged part(s) or bicycle replacement.   If a part sustains substantial damage during the shipping process please submit a damage claim (as outlined above) and we will determine what the best option is to get the item in full working condition.

 

Damage Claims (manufacturers’ defects)

 

If a bicycle or other product are received and the customer believes there is damage that was not caused during shipping the customer will need to submit a written explanation of the problem, along with photos to Claims@ePunkOnline.com  Photos must accompany every damage claim. we can also accept videos.  Based on the information provided our claims department will determine if the problem is a manufacturers' defect.  For any claim we must be notified within seven days from the date the bike was received. We will respond within five business days of your submission. DO NOT return items to us without receiving instructions and approval in writing from a ePunkOnline.com employee. ePunkOnline.com is not responsible for manufacturer's defects, but we will do our best to facilitate claims made by customers. Generally, the complete bicycle will not need to be returned. If photos and the written description submitted by the customer are thorough enough, replacement parts can be sent to remedy the problem.  Please note, if replacement parts can remedy the problem(s), a new bike will not be sent under any circumstances.  In the case a complete bike or part does need to be returned due to a manufacturer's defect, you must first have written approval from a ePunkOnline.com associate. No packages will be accepted without written approval from a ePunkOnline.com associate. After the return is authorized please have the parts or bicycle packaged and ready for pick-up by the freight carrier. ePunkOnline.com will arrange a pick-up of the bike or parts to have it returned to the manufacturer. Once the damaged bike or parts has been returned, an inspection will be done and the case will be handled accordingly. If it is decided that new parts and/or a bicycle will be sent, they will be issued and sent via the same method as how the original order was sent.  Not always do the defective parts have to be returned to us, in some instances replacement parts can be sent if the photos and email point out the exact problem. From the time the bicycle and/or parts arrive back at the manufacturer it can take up to 16 business days until the new parts and/or bicycle are sent to and received by the customer.  For some manufacturers' defects ePunkOnline.com will allow customers to have their bike repaired at a local bike shop that is convenient to the customers' residence.  In this situation the customer will only be reimbursed for the cost of repair.  They must first have the approval of a ePunkOnline.com Employee to take their bike in for repair and the cost must be approved in writing by a ePunkOnline.com employee.  Our expert staff knows how much each repair should cost and we will not credit anything above what we have deemed as the correct rate.   We will be glad to facilitate your claim with the manufacturer however, manufacturers’ defects are the responsibility of the manufacturer. As such, you agree to indemnify ePunkOnline.com from any such claims.ePunkOnline.com

 

Allowable Damage

 

Allowable damage is any damage that does not affect the structural integrity of the bike or that does not hinder the bicycles’ ability to function in a proper and safe manner.  Minor scratches, dents, or other body blemishes are not covered under warranty.  In extreme damage cases will may be able to send replacement parts, this will be determined on a case by case basis.  If you believe your bicycle has suffered damage that is greater than what we consider Allowable Damage, please follow the steps above to submit a damage claim. 

Please note, we ship and insure your package for you with UPS. Generally damage claims must be filed with the shipping carrier for reimbursement or corrections. If you have questions, or would like more information, please contact our customer service.

*
*
*
* indicates a required field
Please fill this field.
Email
Twitter
Facebook
Digg
LinkedIn
Delicious
Google+
StumbleUpon
Add to favorites


Firmstrong and Micargi make a great selection of men's bikes. Single Speed Cruisers are great for ease of riding and maintenance. No shifting, easy braking, and low cost comfort. Multi-Speed Beach Cruisers are the same bikes but built to endure the longer ride or hilly terrain. They make a good commuter bike.

Our selection of high quality Mountain Bikes has been narrowed down to get you the best performance for your money. You get quality at an affordable price whether looking for a front suspension or full suspension model. Mountain bikes are great all terrain bikes. They excel in hilly areas and on rough surfaces. Don't have a perfectly manicured bike path to ride on? Try a mountain bike for extra stability. We also offer a wide selection of sturdy, and stable riding beach cruisers. Both styles of bike are excellent for many riding conditions.

 
 
Site Mailing List 
Unlimited Smiles, Delivered! - Daystar Powersports LLC
Copyright © 2005-2010 The original content of this Website, including but not limited to the text, graphics, photos, and images , are owned by or licensed to its holder and subject to copyright and other intellectual property rights under United States Copyright Act, Any use, copy, or reproduce the Content in this website in any way for any commercial purpose without authorization from this website are prohibited. Any person or persons found in violation will be prosecuted to the fullest extent of the law.
PRODUCT DESCRIPTIONS: 
By shopping on this website you agree to the terms that you understand some units may have slight variations with color and options. Due to the high rotation of volume we process and Mfg standards, some products may have slight upgrades or changes that we are unaware of. By shopping online you assume the responsibility for this. If your model arrives with a different color accessory, we will attempt to resolve this for you however the final word will be from the MFG directly. We appreciate your wholesale shopping business and ask you to consider this information before placing an order.